What is the outlook for urban mobility?

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As with other parts of the transportation ecosystem, COVID-19 has acted as a catalyst for the urban transportation sector. Technological trends that were visible and sure to become reality have been accelerated by several years and are reshaping the industry.

One of the clearest and lasting impacts of the crisis is the increase in global e-commerce. E-commerce was already on a sustainable growth path before the pandemic. For example, the parcel and logistics segment in the global postal services revenue grew with a CAGR of 7.5% between 2013 and 2019. COVID accelerated the trend of B2C e-commerce even further. Despite a global retail market decline in 2020, retail e-commerce sales grew by 27.6% in 2020 and reached €3.8tr (US$4.04tr) or 18% of retail sales. This growth was driven by pandemic-related restrictions, digital retail development and growing global online access. While the expected rebound of traditional retail will lead to slower growth of e-commerce, it will continue to outperform and account for a growing share of the total market.

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