Author | Marcos MartinezIt is 8:00 p.m. in Smart City and the Sun is going down. Various areas light up on the Emergency Control Centre screen. They are simply messages to indicate that various automated emergency systems are up and running. Police vehicles are called to specific districts, an ambulance sets off and a fire warning is issued.There have not been any altercations yet, nobody has been injured and there is no fire. But the series of algorithms that help to manage the workload have seen behaviours on social media and they trigger police alarms, an activity tracker has identified abnormal cardiac patterns and an area near the city has a low relative humidity. The city is awake.
What does an emergency system do?

What a call to the emergencies triggers

- Collect information: what is happening and where
- Notifying in real time
- Eliminating duplicities
- Transferring calls to specialist departments
Police robots in problematic areas

Automated ambulances?
Some time ago, during the Google I/O 2018 event, an automated call to a restaurant was made. The robot, technically a voice assistant, made a reservation pretending to be a human customer and the manager on the other end of the line did not notice this. Therefore, it may be that, in the future, surveillance systems, including emergency calls, will be automated. Why wouldn’t the professional on the phone be automated, or even an ambulance going around?The truth is that we are already experiencing the relocation of medical material, including advanced material, in our cities AEDs or automated external defibrillators are a good example of this. This medical device enables practically any citizen to be able to assist another experiencing ventricular fibrillation.This form of deployment was preceded by a fire warning system (the classic button inside a box that must only be opened in the event of an emergency), and public fire extinguishers that we have been used to for years. All these tools ensure that emergencies can be treated much faster, regardless of whether or not qualified personnel are present.