The future of retail in a post-COVID world

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In 2017, e-commerce was approximately 9 percent of all retail sales in the U.S., accounting for $343.5 billion in revenue for the year, projected to reach 12.4 percent by 2020, or just over 1 percent growth year over year. COVID changed everything.

City or state-wide shutdowns, stay at home orders, and other disruptions to business due to the COVID-19 pandemic has forced temporary or permanent closure of thousands of mom and pop shops across the country. Even large retail businesses have faced significant setbacks during this year. As the crisis continues, it’s worth taking a look at what the future of retail looks like post-COVID.

+INFO: AZ Big Media

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