Lessons From the Better Bus Challenge in India

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Colorful Matatu in Mombasa-637x425

Public transport systems are vital to the functioning of cities the world over. They connect people to economic opportunities, education and health care; they can improve road safety and reduce traffic congestion and pollution. However, public transport in many cities has been unable to keep up with the convenience of new technologies like ride-hailing – even as congestion and other consequences from ride-hailing are taking their tolls. In Indian cities, many commuters have moved from public transport to private modes and ride-hailing services – a trend that COVID-19 only exacerbated, as people avoided shared spaces. Three of India’s largest cities are among the top 10 worst rated for traffic congestion in the world.

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