Few topics are more controversial than Urban Air Mobility (UAM) in the current mobility debate. While UAM advocates point to significant efficiency gains, questions have been raised about the contribution of the technology to more liveable cities, its safety, and maturity. In this session, our speakers will discuss the framework conditions impacting urban air mobility operations, and the use cases that directly support cities in the digitalisation and decarbonisation transition. They will reflect on cities and citizens’ expectations toward UAM.