It was as if the pace of disruptions, caused by technological, economic and geo-political changes were not enough on the world stage in 2019, COVID-19 took a big bang entry in the drama and fast paced the scenes of change. The contagion impacted the whole world indiscriminately, in fact, wealthier and more powerful nations, the more. Many myths were broken and the new normal, still in fluid state, is in the transient phase of getting solidified. The capitalism is gradually losing its glitter and alpha leaders led nationalistic fervour is pushing globalization outside their consideration set. The world is suddenly replete with paradoxical forces creating a churning vortex. On the contrary, when most of the businesses are still in trance, there is a clear emerging trend of growth of online businesses to support touchless interactions & transactions.
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