Product leaders should explore these must-know emerging technologies.
Although virtual assistants have been around for a while, and most consumers are used to dealing with them, the application is limited and the experience can be poor. However, there is a whole new level of virtual assistance on the way called advanced virtual assistants, which are capable of functioning as virtual billing agents, virtual AI/VR agents or even virtual driver/car agents.
The impact will be substantial in industries, organizations and consumer interactions. But advanced virtual assistants are just one of 23 of the most impactful technologies featured on the Gartner Emerging Technologies and Trends Impact Radar for 2021.